Privacy

Collecting and using personal information

When you visit and navigate our site and when you communicate with us via our site, we will not collect personal information about you unless you provide us with that information voluntarily.

Any non-public personal information that you may provide via our site will be used solely for the purpose stated on the page where it is collected.

By ‘personal information’, we mean data that is unique to an individual, such as a name, address, email address, or telephone number.

How we use the information about you

We will collect information about you to process your order, manage your account, respond to your questions or deliver a product or service. We may also use this information to send you material relating to our other products and services that we think may be of interest to you.

If you agree, we may pass on your details to other selected businesses to send you information about their products, offers and services.

Certain categories of personal data are classed as sensitive and as such we need your explicit consent to process this data. If you reveal details of a health problem that may be relevant, we will record this on your account, but only after receiving your explicit permission. This information will be recorded securely on our systems and will allow us to handle your account better and provide you with the best possible support.

This information will not be shared with any other organisation without your consent.

Marketing

We would like to send you information about products and services of ours which we think may be of use to you.

You have a right to stop us from contacting you for marketing purposes or passing your information on to other selected businesses. If you no longer wish to be contacted for marketing purposes please contact customerservices@bayv.co.uk.

Disclosing your information

We will not sell, licence, transmit or disclose the information you provide outside of BAYV and its affiliated companies unless:

  • Expressly authorised by you
  • Necessary to enable BAYV contractors or agents to perform certain functions
  • To further fraud protection and reduce the risk of fraud
  • Unless legally required or permitted by law

In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.

Access to your information and correction

You have the right to request a copy of the information we hold about you. If you would like to view the personal information we hold about you, please write to:

Customer Service Department
Buy As You View
Kingsway Buildings
Bridgend Industrial Estate
Bridgend
CF31 3RY

Or email us at customerservice@bayv.co.uk

Please note that we reserve the right to charge a fee of £10 to cover the costs incurred by us in providing you with this information.

We want to make sure your personal information is accurate and up to date. You will be able to update the information that you provide to us either by sending us an email or notifying us in writing. You may ask us to correct or remove any information you think is inaccurate.

Changes to our privacy policy

We keep our privacy policy under regular review and will place any updates of this webpage. This privacy policy was last updated on 8th October 2013.