Our repayment system offers customers a convenient and manageable way to plan their purchases and gives them complete control over their repayments.

When completing a purchase with Buy As You View, our online application form asks all the details we need to complete an affordability check.  This is to ensure our commitment to being a responsible lender is being met. 

On some occasions we may require further information from you - in those instances you will either be referred to our online portal to upload documents or advised that one of our sales support team will be in touch with you to process the rest of your application.

It is in everyone's best interest to ensure that customers can afford their repayments. We want our customers' experience of Buy As You View to be positive, specifically 'the affordable way to buy things for the home'. This will encourage repeat purchases and customers will tell their friends and family about our outstanding products and service.

Our unique SmartMeter was developed in support of our commitment to responsible lending as it allows us & you as our customer, to monitor repayments. In turn this allows us to react promptly to changes in individual customer circumstance and provides a number of options to help our customers get back on track.

Our mission is to lend responsibly, to help and to be clear and honest with all our customers. Read our Customer Charter for more information.

Maintaining standards

Buy As You View are committed members of The Consumer Credit Trade Association (CCTA). The CCTA’s main goals are to ensure that businesses are kept up to date with changes to credit legislation in the UK and Europe and to ensure that these changes are put into practice.

Consumer Credit Trade Association

As a Credit Services Association (CSA) member we are fully compliant with annual audit checks carried out by the CSA. The CSA is the UK’s National Association for companies who work with credit accounts. CSA Members understand their customers and are here to help, handling all debt servicing operations with care, courtesy and consideration.

CREDIT SERVICES ASSOCIATION (CSA)

Legislation

As a provider of consumer finance, Buy As You View operate in accordance with the requirements of key legislation. Read more about how legislation governs us.