Buy As You View is committed to making its website as accessible as possible to all users. We are working towards the guidelines for UK government websites, which support the WCAG Level AA standard.

As our site develops and technology changes we will endeavour to improve our accessibility at Read on for help using, controlling video with a keyboard, the browsers we support and accessibility features in common browsers.

Help using Access Keys

This site has been designed to be as user-friendly and as easy to read as possible. Keyboard shortcuts are intended to help users who have difficulty in using pointing devices such as a mouse. This website uses the UK Government access key system. The keyboard shortcut commands available are as follows: Depending upon browser type, please use one of the following:

  • Microsoft Internet Explorer 7 and newer - press “alt” , the letter or number and press the enter key;
  • Firefox - press “shift” and “alt” and press the letter or number of the access key
  • Google Chrome- press “alt” , the letter or number and press the enter key;
  • Safari (Mac) - press the “CTRL” key and press the letter or number of the access key

The following are the shortcut keys used within the site as per the recommended UK Government access keys standard:

S - Skip navigation
1 - Home page
3 - Site map
4 - Search
6 - Help
8 - Terms and conditions
0 - Access key details


Video on is typically provided by third parties such a YouTube. Their player can accept some keyboard instructions to operate the video. Obviously, we we cannot be responsible for the level of control you can expect from these providers but we've happily detailed ways to control these videos using your keyboard.

Notes about flash video: If you're watching in full screen you may need to need exit, by using the "Esc" key, before you can use the keyboard controls again. This is for security reasons and is built into the player software. You may also have difficulties tabbing into and out of flash video. Again, this is a part of the software and out of our control.

YouTube keyboard commands

  • You can tab into the player in the usual manner and use enter to activate the highlighted button.
  • You can use the space bar to pause and resume the video.
  • When the volume control is highlighted enter will mute and unmute the video. The up and down arrow keys will increase and decrease the volume in 10% increments.
  • When the timeline is highlighted enter will restart the video from the beginning. The left and right arrow keys will advance or rewind the video in 10% increments.
  • The arrow keys can also navigate between buttons while the video is playing, but the left and right arrows will advance and rewind the video at the same time.
  • If using Jaws you may need to ensure that the Virtual PC Cursor is switched off (Insert + Z)

Issuu document viewer

Unfortunately, the Issuu document viewer doesn't provide a lot of keyboard commands for their content. However, you can browse pages using the arrow keys and we provide these in alternative formats for download.

Help with Browsers

Within browsers there are settings that can be chosen to help users view information on this website. Font sizes, styles, colours, and foreground and background colours of web pages displayed on a computer screen can be changed, even if the author of the web page has already specified these. The colour used to indicate links in web pages, or a special colour for links that are used only when the mouse passes over the link, can also be specified by the user. This is useful for users with impaired vision, who may need larger fonts or high-contrast colours. Here is some information about how you can make these changes.

Microsoft Internet Explorer

  1. Open Internet Explorer Web Browser
  2. Select 'Tools' from the menu at the top of the window
  3. From the options which appear, select 'Internet options....'
  4. Click on the 'General' tab
  5. Click on the button marked 'Accessibility'
  6. To change the font size, select the checkbox marked 'Ignore font sizes specified on Web pages'
  7. To remove background and font colours, select the checkbox marked 'Ignore colours specified on web pages'
  8. Click OK (and again if necessary)
  9. Select 'View' from the menu at the top of the window
  10. From the options which appear, select 'Text size'
  11. Select the desired text size

Google Chrome text

  1. Select the three bars icon in the top right.
  2. Use the zoom controls to make the page larger or smaller, or
  3. Select "settings" in the menu
  4. Click "show advanced settings"
  5. Change font sizes and zoom in the "web content" section
  6. Close the settings tab when you've finished


Google advise to install extensions or themes to control colour further, for instance the Change Colors extension or the bit nova dark theme.

Instructions for users of Firefox text

  1. Select 'Tools' from the menu at the top of the window and choose 'Options'
  2. Open the Content group and click the 'Fonts' button
  3. Next to 'For the encoding' should read Western to tell the computer which types of letters and symbols to use. From 'Size' select 18
  4. Next to the Variable Width Font field is a drop down box: select 'Arial'. The fixed Width Font box should already read 'Courier New'. From 'Size' select 18
  5. To override the fonts used by the designer of the web page, untick 'Allow pages to choose their own fonts, instead of my selections above'
  6. Click 'OK'


  1. Select 'Tools' from the menu at the top of the window and choose 'Options'
  2. Open the Content group and click the 'Colours' button
  3. Select a colour button to change colours of text, background, unvisited links, or visited links.
  4. To override the colours used by the designer of the web page, untick 'Allow page to choose their own colours, instead of my selections above'
  5. Click 'OK'


Buy As You View does not endorse the use of specific browsers. We have tried to ensure that as many of the browsers that are commonly used today have been catered for. From researching how our site is used and monitoring future trends we expect a visit on any of the following to be trouble free.

  • iOS 6 and above with Safari or Chrome(latest)
  • Andriod 4.0 and above with Android Browser or Chrome(latest)
  • Windows 7 and above with Internet Explorer 9 to latest, Chrome(latest) or Firefox (latest)

On older browsers and devices or less popular systems your experience may not be quite as good. Users of Windows XP, older Andriod or Blackberry devices or Linux users should expect a functional but less polished experience.

We recommend using one of our supported browsers if you experience difficulties with the site. See a selection of the latest free web browsers

However- if you spot a bug or have a problem please let us know via email and we'll be happy to help


Some of the documents on our site are only available in PDF format. Some PDF format documents are not created by Buy As You View.

Alternative file formats

Users requiring a file in an alternative format to that which is currently available on this website should contact us. We will do our best to accommodate all requests.

Contact Us

If you would prefer to speak to someone or send us an email, please visit our contact page